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Central European Management Journal

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Year 09/2024 
Volume 32 
Issue 3

The importance of emotions in contemporary human resource management

Marta Juchnowicz
WSB Merito University in Poznan

Hanna Kinowska
Warsaw School of Economics

Hubert Gąsiński
WSB Merito University in Poznan

09/2024 32 (3) Central European Management Journal

DOI 10.1108/CEMJ-05-2023-0202

Abstract

Purpose – The literature currently offers only fragmentary insights into the research on the relationship between employee emotions and human resource management (HRM). Therefore, further research is essential to bridge this knowledge gap. Our study aims to identify the mediating effects of positive employee emotions and exhaustion in the relationship between HRM and employee engagement.
Design/methodology/approach – Drawing on the literature review findings, a conceptual model was formulated to illustrate the relationship between HRM, employee emotions and engagement. A confirmatory analysis was conducted using structural equation modelling (SEM CFA) on a sample of 1,000 employees to validate the proposed model. The data were collected in 2021, with a particular emphasis on exploring the indirect influence of HRM on engagement through positive employee emotions and exhaustion.
Findings – The quantitative research aimed to test a model depicting the relationship between HRM and employee emotions. The findings indicate the robust effect of HRM on positive employee emotions and exhaustion. The authors observed significant variation in the level of impact depending on the size of the organisation (stronger in large firms) and the sector (stronger in the public sector).
Originality/value – The study bridges the gap in our understanding of the link between HRM and employee emotions. It would be advisable to further explore the specific impact of individual HRM practices on both positive and negative employee emotions. It is worth extending the scope of future research to explore components of the investigated constructs as well as mediators and moderators of the relationship between HRM and employee emotions.

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APA style

Juchnowicz, Marta & Kinowska, Hanna & Hubert Gąsiński (2024). The importance of emotions in contemporary human resource management . (2024). The importance of emotions in contemporary human resource management . Central European Management Journal, 32(3), 408-420. https://doi.org/10.1108/CEMJ-05-2023-0202 (Original work published 09/2024AD)

MLA style

Juchnowicz, Marta and Kinowska, Hanna and Hubert Gąsiński. “The Importance Of Emotions In Contemporary Human Resource Management ”. 09/2024AD. Central European Management Journal, vol. 32, no. 3, 2024, pp. 408-420.

Chicago style

Juchnowicz, Marta and Kinowska, Hanna and Hubert Gąsiński. “The Importance Of Emotions In Contemporary Human Resource Management ”. Central European Management Journal, Central European Management Journal, 32, no. 3 (2024): 408-420. doi:10.1108/CEMJ-05-2023-0202.