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Year 8/2020 
Issue 33

Gender Differences In Trust, Reactions To Trust Violation, And Trust Restoration

Anna Macko
Kozminski University

8/2020 (33) Decyzje

DOI 10.7206/DEC.1733-0092.140


This study examined the impact of gender on the propensity to trust, responses to the violation of trust and apologies, and the pace of subsequent trust restoration. It was hypothesized that women would respond more positively to an apology but restore their trust at a slower pace than men. Results revealed no gender differences in level of trust immediately after an apology for trust violation, but there was a significant difference in the pace of trust restoration, with women returning to their pre-violation levels of trust later than men as hypothesized. There were also significant gender differences in levels of trust
before trust violation and after an apology.


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Macko, Anna (2020). Gender Differences In Trust, Reactions To Trust Violation, And Trust Restoration. (2020). Gender Differences In Trust, Reactions To Trust Violation, And Trust Restoration. Decyzje, (33), 56-74. https://doi.org/10.7206/DEC.1733-0092.140 (Original work published 8/2020AD)

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Macko, Anna. “Gender Differences In Trust, Reactions To Trust Violation, And Trust Restoration”. 8/2020AD. Decyzje, no. 33, 2020, pp. 56-74.

Chicago style

Macko, Anna. “Gender Differences In Trust, Reactions To Trust Violation, And Trust Restoration”. Decyzje, Decyzje, no. 33 (2020): 56-74. doi:10.7206/DEC.1733-0092.140.