Purpose: The construction industry in Pakistan faces a turbulent environment and multiple challenges to achieve its targets. In such situations, the interest in innovation grows, especially in management innovation, and the conviction about its significant role in boosting organizational performance gains researchers’ interest. Accordingly, this article examines the mediating role of performance management in the relationship between management innovation and organizational performance.

Design/methodology/approach: Data were collected through a survey based method from 281 managerial rank employees working in the construction industry of Pakistan. The data were analyzed using PROCESS macro.

Findings: The results reveal that management innovation and performance management directly influence organizational performance, while we also confirmed the mediating role of performance management.

Implication: The association between management innovation and performance may seem palpable, but the recent literature asks for a reinvestigation. In tough competition and uncertain market situations, management innovation fosters knowledge creation and helps organizations adapt and drive them to higher performance.

Originality/value: The study results enrich the scholarship about the role of management innovation in stimulating organizational performance and performance management.

Purpose: Managers of healthcare organizations must be much more dynamic and agile to survive in a competitive environment. Administrators, managers, and leaders in healthcare organizations must meet both patients’ and staff’s needs, expectations, and requests at the maximum level in order to create organizational agility. What counts among these responsibilities is the use of operational competitive capabilities at the highest level and being organizationally agile? In this context, this study determines the relationship between the operational competitive capabilities of healthcare organizations and organizational agility and examines the mediating role of organizational agility between operational competitive capabilities and organizational performance in healthcare organizations in Turkey.

Methodology: The data was collected from the 220 managers of health organizations in Turkey through questionnaires, which were analyzed with the SPSS 26 and AMOS 26 programs.

Results: The findings revealed a positive relationship between operational competitive capabilities of managers and between organizational agility and organizational agility, which have a full mediating role between operational competitive capabilities and organizational performance in healthcare organizations
.
Conclusion: Today’s healthcare organizations’ managers face such important problems and unexpected developments as adapting to a rapidly changing environment and struggles to avoid uncertainty. Therefore, the managers must use their operational competitive capabilities at the highest level and be organizationally agile to maximize their organizations’ performance and survive in this highly competitive environment.

Purpose: Many empirical and review studies have been performed in the management and organization literature from the structural social capital perspective. Since these studies focus on different topics periodically, we aimed to make a bibliometric analysis of the structural social capital literature that allows a regular, systematic, and quantitative evaluation of published articles in management and organization science to identify the underlying structure in this research area and to identify the main research themes of the scholarship.

Methodology: The bibliographic matching technique was used for checking international databases to explore the main concepts and themes of the management and organization literature and to identify main themes in the research area. Therefore, this article offers a bibliometric analysis of the literature that allows for a regular, systematic, and quantitative evaluation of published articles to identify their underlying structure and to identify the main research themes in the scholarship. Research data were analyzed using the text mining method, which is a sub-branch of the data mining method and one of the most critical ways to analyze and process unstructured data.

Findings: Structural social capital studies were examined in management and organization science databases in three periods forming four years. Although there are no completely different emerging themes, we noticed periodic differences and change in priority rankings. Moreover, we found that the subjects repeat every period with few new concepts.

Implications: This research shows the main themes in the management and organization literature, where structural social capital elements are examined together, and covers all areas of management, organization and business science. Considering the main topics of the three periods of this research, there are similarities, namely the words that rank among the top in each period are “innovation,” “entrepreneurship,” “knowledge management,” “performance,” “leadership,” “technology,” and “human resources” and these themes are the most prominent.

Originality/Value: This research presents an overview of all past studies that focus on the structural social capital present in social interactions. Since structural social capital influences management and organization literature, it is considered a valuable study and a guide for future research.

Purpose: The increasing role of digitalization in the operation of enterprises actualizes the
implementation of the basic methods of proper digitalization processes. The selection of an
appropriate method to introduce digitalization is crucial, as it affects the optimization level of the business processes.

Methodology: Specific multicriteria selection method includes five steps to identify these approaches, considering the relative error for each approach, as it affects the outcome with the performance indicator of business process digitalization. The strongest criterion value is used to identify the optimal approach. The evaluation of the methods showed that the performance of the logistic, administrative, and innovative methods is not worse than the Pareto principle.

Findings: Introducing digitalization in the administrative method has the biggest impact. The chosen method showed that Human Resources processes require modification to reduce costs. A mechanism to digitalize the personnel management processes using artificial intelligence was developed.

Implications: The results of multivariate multicriteria analysis show that the implementation of artificial intelligence minimizes human factors and optimizes time and costs.

Originality: The main contribution is the development of the method for the selection of an appropriate digitalization approach, which encompasses an implementation mechanism that can be adapted to enterprises’ needs.

Purpose: The purpose of this paper is to examine the relationship between working capital management and firm performance for firms listed on the Indonesian Stock Exchange. Prior works have employed many indicators of the working capital. The results of previous studies, however, have been inconsistent. This study is an attempt to find out the best proxy of working capital in explaining firm’s performance.

Methodology: This study employs regression panels for five measures of working capital to model the data for fifty-four firm-year observations that meet the sampling criteria, covering the time 2010–2014. This study also uses adjusted R-squared as the criteria to select the strongest relationship between measures of working capital and firm performance.

Findings: The findings indicate that all proxies of working capital management met expected signs and statistical significance. Hence, working capital management significantly improves firms’ performance. The proxy of inventory turnovers is the best measure of working capital in explaining firm performance.

Originality: To the author’s knowledge, this is the first study examining the relationship between five measures of working capital management and firm performance in Indonesia or in any emerging markets; hence, this study contributes to the scarce literature on the management of working capital.

Purpose: The purpose of the paper is to better understand why some SMEs who pursue a niche strategy on the international scale are more effective with a differentiation via innovation while others with marketing differentiation.

Methodology: Therefore, the paper studies the effectiveness of different points of differentiation (innovation, marketing) of hidden champion type of companies: (1) from the perspective of the unknowns of the key success factors in the specifc market segment, and (2) from the perspective of the professional mindset/education of the strategist.

Findings: The results show that differentiation via innovation positively impacts frm performance when there are many market unknowns over key success factors, whereas marketing differentiation positively impacts frm performance when there are few market unknowns over key success factors. On the other hand, when top management earns a business education, the impact of marketing differentiation on frm performance is signifcant, positive, and strong. The effectiveness of differentiation via innovation does not depend on education.

Research limitations/implications: These results mostly consider the hidden champion type of companies, which prefer not to reveal themselves or their data to the public. The transferability of this research is thus limited.

Originality/value: This paper studies the hidden champion type of companies, which usually receive little attention from researchers, through the lens of differentiation via innovation and marketing differentiation as two distinct ways of competing as their effectiveness is contingent on the market unknowns.

Purpose: The study introduces a research stream of impressions of competency (IC) within the impression management feld. The need for more understanding and research on IC within the feld stems from the rising levels of information processing and competency expectations at work. This shift towards knowledge-intensive processes within organizations creates an environment in which the need to be perceived as competent has become even more relevant. As a result, employees may rely on IC tactics, if the expectation is that they appear as knowledgeable, skilled, and intelligent (i.e., competent).

Methodology: The paper frst includes a new typology of IC tactics that comprises impression management strategies used by individuals specifcally to attain an enhanced image of competence in the workplace. Second, it provides a conceptual model and offers propositions with regards to the antecedents, effectiveness, and outcomes of IC tactics for consideration in future research. Conclusions: The research suggests that higher social norms of displaying competency in the workplace will contribute to higher IC tactic use especially by individuals keen on self-monitoring. Furthermore, politically skilled individuals are more effective with IC tactics, which results in more desirable evaluations of performance.

Research limitations: This is a theoretical and conceptual study. It formulates propositions for further empirical research studies.

Originality: This paper introduces IC within the impression management feld by identifying IC tactics and developing a conceptual model for the examination of their effectiveness in the workplace.

Purpose: Despite the importance of innovation, the full innovation potential of companies operating in the industrial sector of Central and Eastern Europe (CEE) seems not to have been unlocked yet. Thus, the primary purpose of the study was to explore the key elements of company innovation policies applied on the way to successful innovation.

Methodology: The article presents results of an empirical quantitative analysis. The data has been collected through an anonymous online and postal survey. The analysis focuses on 345 companies active on foreign markets and involves a Mann-Whitney U test and a regression analysis.

Findings: The conducted analysis points to the importance of the degree of interorganizational network embeddedness for the performance of companies active on foreign markets. It shows that the higher the degree of the overall network embeddedness (measured with adaptations, trust and mutuality), the higher the company’s perceived performance relative to its competitors.

Research limitations: The research was burdened with such limitations as respondents experiencing time pressure and the use of only one source of information (the interviewees).

Originality: Despite much general evidence, the study attempts to complement the rare qualitative studies on innovation in CEE. It was carried out as a response to the lack of an in-depth study covering such recurrent challenges in the feld of company innovation policies as disruption, portfolio balancing, integration, intangibilities’ management, and play.

Purpose: The goal of this paper is to develop a framework describing the mechanisms which explain how and when CSR engagement affects company’s bottom line, based on a review of the business case for CSR literature.

Approach: This article is conceptual and based on literature review. By using a CSR stage development model, behavioral and stakeholder perspectives, it offers a descriptive multi­dimensional integrative framework of the business case for CSR.

Findings: The fndings show that the relationship between engagement in CSR activities and corporate performance (CP) depends on a CSR development stage, managerial interpretation of CSR issues, stakeholder management model and moderating factors.

Originality: This article integrates disconnected models and conceptualizations in the subject literature and contributes to the theoretical discussion by arguing that type and scale of benefts from CSR activity progress along the stages of organizational CSR development. Moreover, it also shows that the CSR­CP relationship depends on internal and external factors (mediators and moderators). It therefore supports the contingency argument.

Purpose: The problem of identifying the most important determinants of the market value of football players is quite well described in the literature. There are many works that try to identify these factors. Some of them are focused on variables to make a set complete and others are on models and methods. The aim of this article is to present the variables influencing the valuation and to build an econometric model valuing footballers playing on the forward position, taking into consideration the assumptions of the econometric modelling. Such an approach indicates managers as other sources for obtaining information.

Methodology: Econometric models were used to verify the hypothesis formulated in this research. The database was created on the basis of variables presented on the website www.transfermarkt.de that presents the values of the most valuable football players in the world playing on the forward position. The Gretl program was used in the research.

Findings: The literature review showed that there are many independent variables having an impact on the value of the player. There are also many different models used to valuate footballers’ performance rights. The results of estimation of models in the research indicated that such factors as Canadian classification points adjusted the market value of the team and dummy variables describing “goodwill” (only for the best players) had an impact on the market value of footballers’ performance rights.

Limitations/implications: Information about different factors having an impact on football players’ market value could support the investment decision process of football managers.
Originality/value: The results were part of a study concerning economics of sport, particularly processes of management of football clubs and valuation of intangible assets.

Purpose: There have been numerous studies analyzing the role of psychic (and cultural) distance in the internationalization process focused on relationships between distance and market selection, entry mode, or subsidiary performance. Still, cumulative findings of this body of research are mixed and inconclusive. Thus, this review aims for a rigorous presentation of past research on psychic distance, with particular focus on the aspects of international business operations affected by psychic distance in the light of empirical studies.

Methodology: This review encompasses 55 papers, both empirical and conceptual, published between 1990–2015 in top IB, international marketing, and management journals. In general, the papers under review were published in 27 journals, with the vast majority of them being published in 2005 or later. The vast majority of reviewed papers are of empirical character (47 papers), while eight are conceptual.

Findings: Since 2005, the number of articles published in top academic journals that featured the term “psychic distance” in the title has quadrupled. Common research topics include not only the core domain of internationalization process and performance, but also focus on understanding the concept of psychic distance, analyzing its antecedents and coping modes. Other studies have addressed the performance implications of psychic distance in conjunction with variables like strategy adaptation to foreign markets.
Research limitations/implications: While the present review is limited in the number of papers taken into account, it does provide an initial overview of the structure of the field. However, the comparability of findings of different studies is limited by factors such as firm samples or presence of multicultural nations. In terms of directions for further research, promising topics include the relationship between perceived and ‘real’ distances or the effectiveness of different coping modes.

Originality/value: The present paper identifies key research streams related to psychic distance and its role for international business. Based on an analysis of their content, it outlines several avenues for further investigation.

Purpose: The purpose of this study was to present the extent to which indicators applied by logistics
providers in Poland measure logistics-related processes and performance in the context of implementing
the concept of management accounting in the enterprises that were researched.

Methodology: The research methods used by the authors included a literature review of mainly
German and Polish publications and survey research conducted in 2011–2013 among logistics
enterprises in Poland. This study served as the basis for verifying four hypotheses and formulating
conclusions.

Findings: The main results of this study showed that management accounting systems are implemented
in about half of then logistics providers in Poland covered by the survey. 75% of all enterprises
conducted indicator analysis to evaluate logistics processes, costs and performance, and
90% of the indicators used by these enterprises were of a financial nature.

Research limitations: The main limitation of the research was associated with conducting the survey.
The low return rate of completed questionnaires did not allow for a detailed analysis of the undertaken
subject to be conducted. Moreover, the research results cannot be generalized to all logistics
companies in Poland.
Originality: The study was the first review of the application of indicators in logistics companies
in Poland in relation to the implementation of the management accounting concept. The study
provides knowledge about how Polish logistics enterprises use indicators as an important management
accounting instrument.

Purpose: The aim of this article is to analyse the theoretical views and results of empirical research
concerning the relation between organisational learning (OL) and organisational performance (OP).

Methodology: The study was carried out through extensive literature research, including relevant
literature review from databases such as ProQuest, Elsevier, Emerald and EBSCO (the phrases:
“organisational learning”, “learning organisation” and “organisational performance” were searched
in the keywords, titles or abstracts).

Findings: From a theoretical point of view, the relation between OL and OP is neither obvious nor
clear, but the analysis of the empirical studies allows one to assume that OL has an essential impact
on OP. However, differences in the strength of the relation were shown and some contradictions
related to the presence of the relation between OL and selected (mostly financial) performance
aspects identified. Furthermore, the article discusses the significant differences and inconsistencies
in the methods of measuring OL, measuring OP, selecting contextual factors and adopted
methods of data analysis.
Implications: Inconsistencies and gaps found in the studies of the relationship between OL and
OP made it possible to designate the direction for promising further research.

Value: The article presents valuable insight through its in-depth, critical analysis of the organisational
learning and organisational outcomes. First and foremost, this indicates that the formula of
the previous empirical studies does not allow for the development of precise solutions pertaining
to organisational learning management for the benefit of OP improvement.

Purpose: The purpose of the study was a critical analysis of the concept of positive psychological
capital (PsyCap) and an indication of its applicability in organizations that implemented participatory
management.

Methodology: The study was based on the review and comparative analysis of literature. The
theoretical foundations of the concept and its practical translation into organization reality, as well
as the results of a meta-analysis of the impact of PsyCap on employee attitudes, behavior and performance,
was presented. The limitations of this concept in the context of participatory management
were also indicated.

Findings: Conducted debate supported the conclusion that the development of employee self-efficacy,
hope, optimism and resilience can contribute to strengthening participatory attitudes among workers,
and thus enhancing the efficiency of the entire organization. However under several conditions,
employee positive psychological states were treated not as organizational resources but as an integral
part of themselves. Employees felt responsible for their personal development and development
of their own PsyCap was optional.

Originality: The study dealt with the relatively new issue of a psychological capital management
in organizations that could provide an alternative to the classical human capital management. Its
implementation in organizations with participatory management has not yet been discussed in the
management literature.

Purpose: The article is devoted to critical refl ection on the commonly used value chain model taking the perspective of contemporary role of client and technological advancement in multifaceted organizational development and management. It attempts to outline and thoroughly describe the new perspective of value creation and value management taking into account digital technologies and social media platforms.

Methodology: Deductive approach have been implemented, secondary data and sources have been used. Finally, the model of Value chain 2.0 was presented, conceptualized and described from both theoretical and practical sides.

Design: The fi rst part of the article is focused on the explanation of present potential of client for any enterprise. The second part attempts to explain the role of virtualization processes, exemplifi ed by social media, semantic web approach or virtual organization in the shift of value creation. Finally, the concept of value chain 2.0 is proposed and discussed.

Findings: There is a rapid transformation of value creation where linearity, control and inter organizational resources are gradually being replaced by network value creation where clients’ activities play pivotal role in organization performance and where value is defi ned in much broader way.

Practical implications: The conclusions have profound meaning for companies and organizations striving for engagement of clients, partners and employees in value creation processes. The paper presents both theoretical foundations along with practical implications for value co-creation.

Originality: The thorough and detailed analysis and interpretation of multifaceted shift and transformation of value creation and value management is presented. The article describes the ways the social media, digital technologies and contemporary marketing influence the way organization.

Purpose: This research aimed to identify the prevalence and particular characteristics of export-driven growth as opposed to those of the domestic market. It examined how the relative dynamics of export sales vs. domestic sales were affected by internationalization intensity (FSTS), age of the fi rm, early internationalization, size of the firm and industry technological level. Similarly, it examined the impact of sales growth and its direction
(domestic vs. export-driven) on company performance.

Methodology: The analysis was based on panel data from approximately 300 manufacturing firms in the Mazovia region of Poland that were engaged in sustained export operations during 2003 to 2010. Several hypotheses were tested regarding factors affecting the growth dynamics of regular exporters as well as their performance (productivity).

Findings: This research proved that only a small percentage (less than 10%) of fi rms reached the status of regular exporter. Although regular exporters engaged in international operations shortly after their foundation, they formed a distinct category of early internationalizing fi rms. For the management of young, ambitious ventures, achieving regularity in their initial export operations represented a major challenge.

Implications: Regularity of international sales is crucial for export performance, both at the enterprise and country levels. This implies that export promotion efforts should concentrate on growh-oriented firms, specifically to assist them in reaching regular exporter status shortly after initiating sales outside the domestic market.

Originality: The analysis of the internationalization process was expanded by adding the regularity dimension, which has been rarely addressed in the extant literature.

Purpose: To explain the conventions and conditions for implementing internationalization of a university as a strategic course for its development, as well as to provide universal strategic scenarios for expansion of the university abroad as well as to outline the factors contributing to success.

Methodology: The paper while conceptual in nature, is based on the diagnosis and analysis of the market for university education in Poland. Studies of specialized literature highlighted the main phenomena conditioning performance and trends in higher education which constituted the general background for deliberations and detailed projections.

Conclusion: The author underscores strategic conditions and decision-making procedures for a University’s expansion into foreign markets of higher education. He emphasizes the major opportunities and risks associated with the university going international. The proposals are not only cognitive but also can be the basis for application in the realism of Polish universities.

Originality: The activities of foreign universities in the domestic higher education market is a fact which is existent in many countries. This paper proposes a general concept for the internationalization strategy of a University in conjunction with a scenario accompanied by a detailed analysis and decision-making procedure. In the literature, this aspect of development of the university has been expanded in accordance with the objectives
international marketing.

Purpose: The aim of this paper is to make the reader acquainted with the linguistic identity of modern companies, taking into account its complexity and the multiplicity of factors creating its character. The author presents the theoretical aspects associated with linguistic heteroglossia in companies of the 21st century as well as the practical possibilities of using organizational multilingualism, showing the opportunities and challenges associated
with the dialogism of organizations.

Methodology: The issue of heteroglossia in the business environment is discussed to show the various aspects determining the linguistic dimension of organizational identity, paying special attention to corporate polyphony at the individual and group level as well as its implications for creating the linguistic performance of modern companies. In terms of the theoretical dimension of this paper, based on the postmodern and systemic traditions
in management, it presents the relation “language-individual-organization”. The practical part of the paper presents the challenges associated with managing a heteroglossic organization.

Findings: The conducted discussion on the issue of heteroglossia characterizing linguistic identity allows to show the various aspects and factors of the investigated phenomenon, which are present on both the individual and social level. The described issues associated with organizational multilingualism point to effective ways of managing linguistically diversifi ed organizations.

Practical implications: The investigated topic can be interesting not only for those involved scientifically in management, linguistics and widely-understood social sciences, but also for practitioners working in companies with a complex cultural and linguistic structure. The described theory followed by the discussion help understand how heteroglossia may infl uence the development of organizations as well as its potential and how to avoid mistakes in managing organizations with a multidimensional linguistic capital.

Originality: Taking into account the already-conducted investigations on corporate linguistic identity, the paper offers an approach that has not yet been investigated.