en pl
en pl

Central European Management Journal

Zobacz wydanie
Rok 2019 
Tom 27 
Numer 2

IT Reliability and Innovation in SMEs: Empirical Research

Katarzyna Tworek
Wrocław University of Science and Technology

Katarzyna Walecka-Jankowska
Wrocław University of Science and Technology

Anna Zgrzywa-Ziemak
Wrocław University of Science and Technology

2019 27 (2) Central European Management Journal

DOI 10.7206/jmba.ce.2450-7814.254

Zawartość artykułu

Abstrakt

Purpose: Analysis of theoretical views and empirical research concerning the relation between IT reliability and the innovation level of organizations. Implications: Findings enable us to indicate the direction of further promising research that should concern the relationship between IT reliability and innovation in the context of stages of the innova tion process and different types of innovation, which should be analyzed separately.

Methodology: The pilot (sample: 100) and main (sample: 400) survey was conducted in 2017 among SMEs located in Poland. Findings: The empirical analysis shows that there is a relation between IT reliability and innova tion level. Moreover, information reliability appears as a factor that may influence the organization’s ability to create innovations. Furthermore, service reliability proves to correlate with innovation level as well, which provides additional conclusions that support the realization that service is an important feature, which may also influence employees’ ability to employ IT appropriately and efficiently, thereby supporting the generation of innovation.

Value: The article presents a new factor that may influence the possibility of creating various types of innovations. Usually, papers focus on IT systems, while the relationship between IT reliability and innovation allows us to look deeper into this relationship.

Powiązania

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  76. Finne, A. (2005). Blueprint for General Quality Attribute Model. Proceedings of IRIS’28. [Google Scholar]
  77. Frank, A.G., Ribeiro, J.L.D. and Echeveste, M.E. ( 2015). Factors influencing knowledge transfer between NPD teams: A taxonomic analysis based on a sociotechnical approach. R&D Management, 45(1), 1–22. [Google Scholar]
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  81. Lyytinen, K. (1987). Different perspectives on information systems: problems and solutions. ACM Computing Surveys (CSUR), 19(1), 5–46. [Google Scholar]
  82. Manual Oslo (2005). The measurement of scientific and technological activities. Proposed Guidelines for Collecting an Interpreting Technological Innovation Data. Statistical Office of the European Communities, http://doi.org/10.1787/9789264013100-en [Google Scholar]
  83. Molasy, M., Walecka-Jankowska, K. and Zgrzywa-Ziemak, A. (2018). Kształtowanie kultury organi zacyjnej wspierającej innowacyjność przedsiębiorstw. Zeszyty Naukowe Politechniki Poznańskiej. Organizacja i Zarządzanie, 77, 205–221. [Google Scholar]
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  88. Shujahat, M., Ali, B., Nawaz, F., Durst, S. and Kianto, A. (2018). Translating the impact of knowledge management into knowledge-based innovation: The neglected and mediating role of know ledge- worker satisfaction. Human Factors and Ergonomics in Manufacturing & Service Industries, 28(4), 200–212. [Google Scholar]
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  91. Srikantaih, K. and Koenig, M. (2001). Knowledge management for the information professional. Med ford, NJ: Information Today, Inc. [Google Scholar]
  92. Sumbal, M.S., Tsui, E. and See-to, E.W. ( 2017). Interrelationship between big data and knowledge management: An exploratory study in the oil and gas sector. Journal of Knowledge Management, 21(1), 180–196. [Google Scholar]
  93. Swann, P. (ed.) (2018). New technologies and the firm: Innovation and competition (Vol. 48). Routledge. [Google Scholar]
  94. Trantopoulos, K., von Krogh, G., Wallin, M.W. and Woerter, M. (2017). External knowledge and information technology: Implications for process innovation performance. MIS Quarterly, 41(1), 287–300. [Google Scholar]
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  96. Tworek, K. (2016). Model niezawodności systemów informacyjnych w organizacji. Zeszyty Naukowe. Organizacja i Zarządzanie, 88, 335–342. [Google Scholar]
  97. Tworek, K., Walecka-Jankowska, K. and Martan, J. (2016). Information Technology as an Indirect Factor Supporting Knowledge Management in Organization – Mediating Role of Organizational Structure. Information Systems Architecture and Technology: Proceedings of 36th International Conference on Information Systems Architecture and Technology – ISAT 2015–Part III, 115-125, Springer, Cham. http://doi.org/10.1007/978-3-319-28564-1_10 [Google Scholar]
  98. Tworek, K. (2019). Aligning IT with business. Springer, Cham. [Google Scholar]
  99. Walecka-Jankowska, K. (2016). Relationship between Knowledge Management and Innovation. Social Sciences, 90(4), 55–66, http://doi.org/10.5755/j01.ss.90.4.14260 [Google Scholar]
  100. Walecka-Jankowska, K. and Zimmer, J. (2015). Corporate Culture in Support of the Strategy: the Key to Organizational Innovation. Przegląd Organizacji, 10, 43–48. [Google Scholar]
  101. Walecka-Jankowska, K. and Zimmer J. (2018). Technology, organizational structure and innovation – in organizations operating in Poland. In: P. Jedlička, P. Marešová and I. Soukal (eds.), Double- -blind peer-reviewed proceedings part II. of the international scientific conference Hradec Economic Days 2018, January 30–31. Hradec Králové: University of Hradec Králové. [Google Scholar]
  102. Zahedi, F. (1987). Reliability of information systems based on the critical success factors-formulation. MIS Quarterly, 187–203. [Google Scholar]
  103. Zhu, B., Habisch, A. and Thřgersen, J. (2018). The Importance Of Cultural Values And Trust For Innovation – A European Study. International Journal of Innovation Management, 22(02). [Google Scholar]
  104. Zięba, M. (2017). Knowledge Safety – Insights from the SME Sector. Journal of Management and Business Administration, 25(3), 78–96, http://doi.org/10.7206/jmba.ce.2450-7814.203 [Google Scholar]
  105. Żmuda, M. (2017). Towards a Taxonomy of International Competitiveness. Journal of Management and Business Administration, 25(3), 97–116, http://doi.org/10.7206/jmba.ce.2450-7814.204 [Google Scholar]
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  109. Delone, W.H. and McLean, E.R. (2003). The DeLone and McLean model of information systems success: a ten-year update. Journal of Management Information systems, 19(4), 9–30, http://doi.org/10.1080/07421222.2003.11045748 [Google Scholar]
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  111. Finne, A. (2005). Blueprint for General Quality Attribute Model. Proceedings of IRIS’28. [Google Scholar]
  112. Frank, A.G., Ribeiro, J.L.D. and Echeveste, M.E. ( 2015). Factors influencing knowledge transfer between NPD teams: A taxonomic analysis based on a sociotechnical approach. R&D Management, 45(1), 1–22. [Google Scholar]
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  117. Manual Oslo (2005). The measurement of scientific and technological activities. Proposed Guidelines for Collecting an Interpreting Technological Innovation Data. Statistical Office of the European Communities, http://doi.org/10.1787/9789264013100-en [Google Scholar]
  118. Molasy, M., Walecka-Jankowska, K. and Zgrzywa-Ziemak, A. (2018). Kształtowanie kultury organi zacyjnej wspierającej innowacyjność przedsiębiorstw. Zeszyty Naukowe Politechniki Poznańskiej. Organizacja i Zarządzanie, 77, 205–221. [Google Scholar]
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  121. Palmius, J. (2007). Criteria for measuring and comparing information systems. Proceedings of the 30th Information Systems Research Seminar in Scandinavia IRIS 2007. [Google Scholar]
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APA style

Tworek, Katarzyna & Walecka-Jankowska, Katarzyna & Zgrzywa-Ziemak, Anna (2019). IT Reliability and Innovation in SMEs: Empirical Research. (2019). IT Reliability and Innovation in SMEs: Empirical Research. Central European Management Journal, 27(2), 83-96. https://doi.org/10.7206/jmba.ce.2450-7814.254 (Original work published 2019)

MLA style

Tworek, Katarzyna and Walecka-Jankowska, Katarzyna and Zgrzywa-Ziemak, Anna. „It Reliability And Innovation In Smes: Empirical Research”. 2019. Central European Management Journal, t. 27, nr 2, 2019, ss. 83-96.

Chicago style

Tworek, Katarzyna and Walecka-Jankowska, Katarzyna and Zgrzywa-Ziemak, Anna. „It Reliability And Innovation In Smes: Empirical Research”. Central European Management Journal, Central European Management Journal, 27, nr 2 (2019): 83-96. doi:10.7206/jmba.ce.2450-7814.254.

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