Purpose: The 21st century has witnessed an explosive growth of both South Korean popular culture (K-pop) and automobiles (K-car) in Western societies. However, K-pop appears to maintain its success better than K-car. This paper will evaluate the origins of K-pop and K-car and determine the distinguishing factors that led to continued K-pop compared to K-car success.

Design/methodology/approach: Suggested claims of artistic/cultural and social/industrial traditions unique to South Korea as causes of the growth in K-pop and K-car success in literature will be evaluated based on historical growth in sales of both products in the US market. Factors of continued success will be evaluated based on how well both industries have been able to maintain their (perceived) brand authenticity, which emphasizes ‘Korean’ cultural values.

Findings: Unlike claims regarding the importance of traditional culture in shaping business success in emergent states, this paper shows that the success of Korean music and cars is not due to artistic/cultural values. Rather, while optimally identifying progress within industries such as digitization in music, South Korea’s unique ability is to deploy its industrial machinery to transform bolder performances and designs originating elsewhere into inoffensive forms with broad cross-cultural appeal. Especially, K-pop’s continued success can be explained through better attention to perceived authenticity, without distinguishing its products too much from known, Western perspectives. Results
also indicate that Korean products do not perform well when companies attempt to take on a leadership role in the industry or develop bold new designs that deviate strongly from Western principles.

Originality/Value: The paper provides unique insights in the similarity of product design and branding, providing tools for evaluating perceived authenticity of a brand and its potential impact on sales. It shows that attention to traditional cultural values may not be a (sufficiently) appropriate strategy for international success. From a Central European perspective, lessons learned by the Korean car and culture industries may lead to new strategic uses of branding and marketing local products and of different forms of governmental/industrial structures to emerge out of the periphery.

Purpose: This article aims to assess strategy and technology as key drivers of Greek businesses’cdigital transformation and compare the results to those of international studies and sources.

Methodology: A research was conducted on 124 Greek businesses from different sectors and industries with the use of an anonymous questionnaire from December 2019 to January 2020. Greek businesses were categorized as early, developing, and maturing according to their perceptions about the level of their digital maturity, and differences were identified. The results were finally compared to an international relevant survey.

Findings: Several differences were located among the Greek businesses of the three digital maturity categories as formulated after their self-evaluation, and evolution has been identified on their perceptions about their digital strategy, its existence, objectives, and structure, which can be seen developing and expanding from the lowest to the highest levels of digital maturity.

Originality: The findings can be useful in creating an initial picture of the perceptions and practices applied by Greek businesses to their use of digital technologies. They can also become a measure of comparison for the self-evaluation of Greek businesses in their efforts to digitally transform.

Purpose: The paper explores the online dialog of firms and consumers through corporate websites and social networks. The objective is to investigate the state of this dialog, its mechanisms, and outcomes in four export-oriented manufacturing companies that represent a wide spectrum of industries, including FMCG and durable goods, low-priced and expensive products, purchased with high and low involvement.

Methodology: A multiple-case study was used as the research method, with data sourced from in-depth interviews, observations, and published documents.

Findings: The findings show all managers agree that dialog with consumers is useful, they allocate resources to support it, but its intensity is underwhelming. Dialog effects were reported as positive but only as anecdotal evidence without validation in reliable data, which underscores measuring difficulties. It seems that dialog is the easiest to implement in and brings the most substantial benefits for high-involvement products but, even there, the feedback from consumers is not effectively used for developing product innovations. The major obstacle that restricts rich dialog is not technology but the intensity, speed, and quality of personal contact between employees and consumers.

Originality: The empirical material presented here offers original insights that foster a better understanding of online dialog between consumers and manufacturing companies.