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Central European Management Journal

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Year 09/2024 
Volume 32 
Issue 3

Nurturing teamwork and team dynamics in a hybrid work model

Piotr Buła
Cracow University of Economics

Anna Thompson
Cracow University of Economics

Agnieszka Żak
Cracow University of Economics

09/2024 32 (3) Central European Management Journal

DOI 10.1108/CEMJ-12-2022-0277

Abstract

Purpose – We aimed to analyze the impact of the transition to the hybrid model of teamwork and team dynamics from the perspective of the five key challenges, i.e. communication, coordination, connection, creativity and culture.
Design/methodology/approach – To achieve the stated aim, we conducted a literature review and then an exploratory qualitative study. We split the research into phases: December 2021 to January 2022 and July to August 2022. In the first phase, we conducted computer-assisted online interviews (CAWIs) with all members of the remote team and an in-depth interview with the manager. After the transition from remote to hybrid work in February 2022, we returned to the team to conduct in-depth interviews with team leaders and the manager. Findings – We identified key findings, i.e. managerial implications of differences across the 5 Cs (communication, coordination, connection, creativity and culture) noted in the functioning of the analyzed team as the team shifted from fully remote work to the hybrid work model.
Research limitations/implications – We concluded that if people do not spend time together and are not impregnated with the unique culture and values of a given organization, they will not feel a connection to its distinctive ethos and may choose to leave. In the longer-term, the last challenge may be the biggest single opportunity for employees post-pandemic and concurrently the single biggest challenge that organizational leadership will need to address, given that sustainable market success depends on talent.
Originality/value – The results showed that team communication, teamwork coordination, social and emotional connections among team members, nurturing of creativity, as well as of the organizational culture were of high importance to the team in the hybrid work model. Thus, we confirmed the findings of other authors. The study contributes to our understanding of the impact of the hybrid work model on teamwork and team dynamics and provides some guidance on how organizations can mitigate these, in particular through the team manager.

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APA style

Buła, Piotr & Thompson, Anna & Żak, Agnieszka Anna (2024). Nurturing teamwork and team dynamics in a hybrid work model. (2024). Nurturing teamwork and team dynamics in a hybrid work model. Central European Management Journal, 32(3), 475-489. https://doi.org/10.1108/CEMJ-12-2022-0277 (Original work published 09/2024AD)

MLA style

Buła, Piotr and Thompson, Anna and Żak, Agnieszka Anna. “Nurturing Teamwork And Team Dynamics In A Hybrid Work Model”. 09/2024AD. Central European Management Journal, vol. 32, no. 3, 2024, pp. 475-489.

Chicago style

Buła, Piotr and Thompson, Anna and Żak, Agnieszka Anna. “Nurturing Teamwork And Team Dynamics In A Hybrid Work Model”. Central European Management Journal, Central European Management Journal, 32, no. 3 (2024): 475-489. doi:10.1108/CEMJ-12-2022-0277.